Important Information
Hotel Al Madinah Policies
To help make your stay at Le Bosphorus Al Madinah in Al Madinah as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Internet
WiFi is available in all areas and is free of charge.
- Parking
Private parking is possible at a location nearby (reservation is not needed) and costs SAR 5 per hour.
- Pets
Pets are not allowed.
- Children and extra bed policy
Children of any age are allowed. Children 4 years old stay for free when using an available cot. Children up to and including 3 years old stay for free when using an existing bed. Children from 4 years old to 17 years old stay for SAR 100 per person per night when using an existing bed. People 5 years old and over stay for SAR 100 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Important Information
1- Please note that non-Muslims cannot enter the cities of Makkah & Madinah without special permission from the government. 2- Third party credit cards are not accepted. The credit card used to make the booking must be present at the reception desk upon check-in. 3- Hotel reserves the right to cancel the Non Guaranteed reservations after 6 pm on the day of Arrival. 4- Please note that during the holy month of Ramadan, "Sahur" will be served in place of the morning breakfast and the "Iftar" will be served instead of dinner.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.